{"id":12341,"date":"2025-06-26T14:54:58","date_gmt":"2025-06-26T09:24:58","guid":{"rendered":"https:\/\/omgarments.shop\/?page_id=12341"},"modified":"2025-06-26T16:32:22","modified_gmt":"2025-06-26T11:02:22","slug":"return-and-refund-policy","status":"publish","type":"page","link":"https:\/\/omgarments.shop\/?page_id=12341","title":{"rendered":"Return and Refund Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"12341\" class=\"elementor elementor-12341\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-dc2e535 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"dc2e535\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-43656f1\" data-id=\"43656f1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b5b6521 elementor-widget elementor-widget-text-editor\" data-id=\"b5b6521\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 data-start=\"181\" data-end=\"216\"><strong data-start=\"188\" data-end=\"214\">Return &amp; Refund Policy<\/strong><\/h3><p data-start=\"218\" data-end=\"254\"><strong data-start=\"218\" data-end=\"237\">Effective Date:<\/strong> 23\/11\/2022<\/p><p><strong>In the Business Identity or Company Details Section<\/strong><br \/><strong>Business Information \/ Company Details<\/strong><\/p><p>Business Name: Om Garments<\/p><p>Legal Entity Name: Rishikesh Singh<\/p><p>PAN No. \u2013 ATCPS9897C<\/p><p>Registered Office Address: <span style=\"color: #808080;\"><span class=\"OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">15 A, J.L. Nehru Road, New <\/span><span class=\"OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Market, Kolkata, West Bangel, 700013<\/span><\/span><\/p><p>The legal name used in our PAN website is consistent<\/p><p data-start=\"256\" data-end=\"383\">At <strong data-start=\"259\" data-end=\"274\">OM GARMENTS<\/strong>, we want you to love every purchase. If you\u2019re not completely satisfied with your order, we\u2019re here to help.<\/p><h4 data-start=\"385\" data-end=\"425\"><strong data-start=\"393\" data-end=\"423\">1. Eligibility for Returns<\/strong><\/h4><ul data-start=\"426\" data-end=\"778\"><li data-start=\"426\" data-end=\"497\"><p data-start=\"428\" data-end=\"497\">You may request a return within <strong data-start=\"460\" data-end=\"470\">7 days<\/strong> of receiving your order.<\/p><\/li><li data-start=\"498\" data-end=\"601\"><p data-start=\"500\" data-end=\"601\">Items must be <strong data-start=\"514\" data-end=\"524\">unused<\/strong>, <strong data-start=\"526\" data-end=\"538\">unwashed<\/strong>, and <strong data-start=\"544\" data-end=\"598\">in their original packaging with all tags attached<\/strong>.<\/p><\/li><li data-start=\"602\" data-end=\"682\"><p data-start=\"604\" data-end=\"682\">Items purchased on clearance or during sales may not be eligible for return.<\/p><\/li><li data-start=\"683\" data-end=\"778\"><p data-start=\"685\" data-end=\"778\">Personalized or custom-made items cannot be returned unless they arrive damaged or defective.<\/p><\/li><\/ul><h4 data-start=\"780\" data-end=\"811\"><strong data-start=\"788\" data-end=\"809\">2. Return Process<\/strong><\/h4><ol data-start=\"812\" data-end=\"1159\"><li data-start=\"812\" data-end=\"927\"><p data-start=\"815\" data-end=\"927\">Contact our customer support team at <strong data-start=\"852\" data-end=\"879\"><a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"854\" data-end=\"877\">support@omgarments.shop<\/a><\/strong> with your order number and reason for return.<\/p><\/li><li data-start=\"928\" data-end=\"999\"><p data-start=\"931\" data-end=\"999\">Our team will review your request and provide return instructions.<\/p><\/li><li data-start=\"1000\" data-end=\"1067\"><p data-start=\"1003\" data-end=\"1067\">Pack the items securely and send them to the address provided.<\/p><\/li><li data-start=\"1068\" data-end=\"1159\"><p data-start=\"1071\" data-end=\"1159\">Once we receive and inspect the returned items, we will process your refund or exchange.<\/p><\/li><\/ol><h4 data-start=\"1161\" data-end=\"1185\"><strong data-start=\"1169\" data-end=\"1183\">3. Refunds<\/strong><\/h4><ul data-start=\"1186\" data-end=\"1438\"><li data-start=\"1186\" data-end=\"1292\"><p data-start=\"1188\" data-end=\"1292\">Once approved, refunds will be processed to your original payment method within <strong data-start=\"1268\" data-end=\"1289\">5-7 business days<\/strong>.<\/p><\/li><li data-start=\"1293\" data-end=\"1438\"><p data-start=\"1295\" data-end=\"1438\">Original shipping charges are <strong data-start=\"1325\" data-end=\"1343\">non-refundable<\/strong>, and return shipping fees may apply unless the return is due to a defect or error on our part.<\/p><\/li><\/ul><h4 data-start=\"1440\" data-end=\"1466\"><strong data-start=\"1448\" data-end=\"1464\">4. Exchanges<\/strong><\/h4><p data-start=\"1467\" data-end=\"1623\">If you wish to exchange an item for a different size, color, or style, please follow the return process above and place a new order for the desired product.<\/p><h4 data-start=\"1625\" data-end=\"1652\"><strong data-start=\"1633\" data-end=\"1650\">5. Need Help?<\/strong><\/h4><p data-start=\"1653\" data-end=\"1752\">Feel free to reach out to <strong data-start=\"1679\" data-end=\"1706\"><a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"1681\" data-end=\"1704\">support@omgarments.shop<\/a><\/strong> for any queries regarding returns or refunds.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Return &amp; Refund Policy Effective Date: 23\/11\/2022 In the Business Identity or Company Details SectionBusiness&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-12341","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/omgarments.shop\/index.php?rest_route=\/wp\/v2\/pages\/12341","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/omgarments.shop\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/omgarments.shop\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/omgarments.shop\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/omgarments.shop\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=12341"}],"version-history":[{"count":7,"href":"https:\/\/omgarments.shop\/index.php?rest_route=\/wp\/v2\/pages\/12341\/revisions"}],"predecessor-version":[{"id":12463,"href":"https:\/\/omgarments.shop\/index.php?rest_route=\/wp\/v2\/pages\/12341\/revisions\/12463"}],"wp:attachment":[{"href":"https:\/\/omgarments.shop\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=12341"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}